Who are we?

The ICCA was founded in April 1994 to facilitate contact and the exchange of information between Consumer Care Managers in the food and drinks manufacturing industries and their associated companies.

The organisation’s aim is to be proactive and improve the service given to consumers contacting Consumer Care Departments by the exchange of information, ideas and expertise.

Members benefit from informal contact with like-minded and sympathetic professionals dealing with day-to-day problems arising in this field.

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