Shoosmiths is one of the fastest growing national law firms in the UK with 7offices in Northampton (2), Nottingham, Milton Keynes, Reading, Solent and a specialist Personal Injury division in Basingstoke. The firm has 68partners and is divided into four departments: Commercial Property;Corporate/Commercial; Dispute Resolution; and Property Direct. Renowned for excellent client service, Shoosmiths delivers City quality advice andpragmatic business solutions to a client list which includes blue chip UK companies, rapid growth/emerging technology private companies, European and US owned corporates, financial institutions, developers and public sector organisations. This is underpinned by its ISO9001 accreditation and Investors in People status.

Fraser Williams
CRS from Fraser Williams Commercial Systems.
The most comprehensive tool for building and managing consumer relationships, web enabled CRS is packed full of features and handles all types of consumer contacts, including campaign and order management, quickly and efficiently with one hassle-free interface. This highly scalable and user configurable system can be utilised by organisations of any type and size. Easy to deploy and with optional multi-lingual capability, CRS is able to deliver a true global solution for the ultimate customer feedback, market intelligence and return on investment.

SmartResponse Consumer Care software solutions from Badger Software Ltd. If you thought you couldn't afford a new full-service solution for your Consumer Care department, think again! We can provide comprehensive, easy to use contact and case management at a very affordable price.

SmartResponse gives you flexible analysis and reporting options, integrated post code recognition and early warning of consumer and product issues, all within one of the friendliest user interfaces available.

Click here for more information, or call us on 0118 946 4488 to discuss your requirements.

Linx International Provides a comprehensive range of security, risk management and investigative services. The company has been in operation since 1987, our main office is located in Walton On Thames approximately 15 miles SW of central London .We have operatives with multiple language skills enabling us to operate in numerous countries without the need of relying on local translators.Our client base comprises multinational companies, law firms, high net
worth individuals and national and local government departments. Our commercial clients cover a diverse range of market sectors encompassing: Food/drink, IT, Metals, sport, fashion, engineering, manufacturing, conference organisers, e-commerce, management consultancy, banks and financial institutions. Linx International has designed several crisis management plans and is retained by a number of leading companies, to provide crime and security advise and response. Linx has investigated and advised on some major food product contamination cases and is supported by an internationally renowned forensic science consultancy.

Coheris is a leading supplier of eBusiness and CRM services and technology. It is the largest supplier of customer services solutions in Europe with over 700 customer services clients worldwide, ranging from single-user applications to multi-language, multi-site implementations. The product was originally conceived for the food and drinks industry and has since grown into many other sectors - our customers speak for us and our customer list speaks for itself.
The Conso+ product can be delivered for call centres using Windows technology and can be extended for distributed environments using our Conso+Web interface. Conso+ features include a quick interface for efficient use by call centre agents, a comprehensive email and web enquiry handler, extensive analysis and reporting for the supervisors, and an on-line monitoring capability for QA, product development and management.
The Coheris Group has over 300 staff and since 30th June 1999, Coheris has been quoted on the Paris Stock Exchange (Euroclear code: 7338). Call us on 020 7735 7711.